Privacy Policy

At ZenithSprings Casino, we are dedicated to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. We are committed to ensuring that your personal data is handled in a secure and responsible manner.

Information We Collect

  • Personal information such as your name, contact details, and reservation details. This information is collected when you make a reservation, contact us, or interact with our services.
  • Payment information (credit card number, expiration date, etc.) necessary for processing transactions securely. We use secure methods to handle your payment details.
  • Technical information collected automatically when you visit our website, including your IP address, browser type, operating system, and browsing behavior. This helps us understand how our website is used and to improve your experience.
  • Usage data related to your interactions with our website, including pages visited, time spent on the site, and other usage statistics. This information helps us analyze trends and improve our website's functionality.

How We Use Your Information

  • To process your reservations and provide the services you request, ensuring a smooth and efficient experience.
  • To send you special offers, promotions, and updates about our services, only if you have given us your consent to receive such communications.
  • To improve our website, services, and customer support based on the feedback and usage patterns we collect.
  • To comply with legal obligations and protect the rights and safety of our guests and the integrity of our business operations.

How We Protect Your Information

We implement a range of security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include encryption, firewalls, secure server configurations, and regular security audits. We also require our service providers to adhere to strict data protection standards.

Despite our efforts, no security system is impenetrable. If you suspect any unauthorized access to your information or notice any unusual activity, please contact us immediately.

Sharing with Third Parties

We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors, booking systems, and customer support. These third parties are contractually obligated to protect your information and are not permitted to use it for any other purpose.

We do not sell or rent your personal information to third parties for marketing purposes. We may also disclose your information if required to do so by law or in response to valid requests by public authorities.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Cookies are small text files placed on your device that help us remember your preferences and improve our website’s functionality.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on our website.

Your Rights

You have the right to access, correct, or delete your personal information. You may also request restrictions on the processing of your data or object to its use. To exercise these rights, please contact us using the details provided below.

We will respond to your requests in accordance with applicable data protection laws and will take reasonable steps to address your concerns.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically.